Privacy Policy
AGRICOLA HIMALAYA S.A.
NIT. 890.326.050-8
PROCESSING AND PROTECTION OF PERSONAL DATA
PRIVACY NOTICE
AGRÍCOLA HIMALAYA S.A. (hereinafter, “The Company”), identified with the contact details registered on our website and official channels, in its capacity as the Data Controller, hereby informs its customers, members, suppliers, employees, distributors, and third parties that the collected data will be processed in accordance with our Information Treatment Policy and for the following purposes:
- Primary Purposes of Processing
Your data will be used for:
Contractual Management: To fulfill obligations derived from contracts and established commercial relationships.
Commercial Communication: To provide information about products, services, changes in prices, and news.
Marketing and Events: To conduct events, promotions, contests, and advertising or social campaigns aimed at our stakeholders.
Loyalty: To execute loyalty programs and keep our database updated.
Quality: To evaluate the quality of our products and services through satisfaction surveys.
Financial Management: To perform collection activities, payments, inquiries, payment method control, and send portfolio account statements.
- Processing of Sensitive and Biometric Data
The Company may collect and manage fingerprints or other authorized biometric mechanisms for the exclusive purpose of identity validation in the management of products and services. Likewise, be advised that we utilize video surveillance systems to guarantee the safety of people, property, and facilities; therefore, your images and videos may be captured, stored, and viewed for said purpose.
- Data Transfer and Transmission
Your data may be delivered to national or international entities (public or private) that are parent companies, subsidiaries, or shareholding affiliates of The Company.
Similarly, data may be shared with third parties for:
Outsourcing of processes (archiving, collection, software development, market research).
Design of offers and additional value propositions.
Compliance with Financial Habeas Data regulations and credit risk analysis.
- Purposes for Employees and Providers
The data of applicants, employees, and providers will be processed for selection processes, provision of references, execution of the labor relationship, skill enhancement (training), and incorporation into welfare and benefit programs.
- Data Subject Rights
As the data subject, you have the right to know, update, and rectify your information; request proof of the authorization granted; be informed about the use of your data; revoke authorization or request deletion in cases where legal principles are not respected; and access your personal data free of charge.
- Service Channels
To exercise your rights or to review our full Data Treatment Policy, you may contact us through our official customer service channels or at our main headquarters.
Available means:
Website: www.agricolahimalaya.com
Email: info@agricolahimalaya.com or cumplimiento@agricolahimalaya.com
Physical address: Calle 15 Nro. 25 A–583 Parcelación CIC-1, in the municipality of Yumbo – Colombia.
Cookie Policy
1. PURPOSE
The purpose of this Cookie Policy is to inform the User in a clear, express, and informed manner about the use of cookies and similar technologies on the website https://agricolahimalaya.com (hereinafter, the “Site”), as well as the mechanisms for their management, acceptance, or rejection.
This policy is an integral part of the Terms and Conditions and the Personal Data Processing Policy of AGRÍCOLA HIMALAYA S.A.
When the User visits the Site, interacts with its content, or uses its services, AGRÍCOLA HIMALAYA S.A. may use technologies widely employed in the industry, such as “cookies,” to store and retrieve information about browsing activities.
These technologies allow, among other aspects:
Facilitating access and use of the Site.
Remembering User preferences.
Improving the browsing experience.
Personalizing content and services.
The User may manage, block, or delete cookies through their browser settings. However, disabling certain cookies may affect the proper functioning of the Site or limit some of its features.
Upon entering the Site, the User will be informed via a notice or banner about the use of cookies, where they may accept, reject, or configure their use according to their preferences. The User may modify or revoke their consent at any time through the tools provided on the Site or in their browser.
The primary purposes of using cookies on the Site are: (i) to guarantee the technical operation of the Site, (ii) to facilitate User navigation, (iii) to remember preferences, (iv) to analyze browsing behavior to improve content and functionality, and (v) if authorized, to personalize content or communications.
2. WHAT ARE COOKIES?
Cookies are text files stored on the User’s device when visiting a website to remember information about their navigation and improve their experience.
Cookies allow, among other things:
Recognizing the User on future visits.
Remembering browsing preferences.
Analyzing Site usage.
Personalizing content and advertising.
3. TYPES OF COOKIES USED
Cookies may be first-party or third-party and may be session-based or persistent, depending on their duration. The Site may use the following categories of cookies:
3.1. Strictly Necessary Cookies
These are essential for the Site to function and do not require User authorization.
Example: Basic Site navigation, security, and form or session management (where applicable).
3.2. Performance or Analytical Cookies
These allow for the analysis of User behavior on the Site to improve its performance.
Example: Number of visits, most consulted pages, and browsing time.
3.3. Functionality Cookies
These allow the Site to remember User preferences.
Example: Language, location, and personalized settings.
3.4. Advertising and Marketing Cookies
These allow for the display of relevant advertisements and the measurement of the effectiveness of advertising campaigns.
4. THIRD-PARTY COOKIES
The Site may use third-party cookies, such as:
Analytical tools (e.g., Google Analytics).
Social networks.
Content services or external integration (such as videos, maps, or other resources).
These cookies are managed directly by third parties, who are responsible for the processing of the information collected through them, in accordance with their own privacy policies. AGRÍCOLA HIMALAYA S.A. has no control over these cookies or the use third parties make of the information.
5. USER CONSENT
When entering the Site for the first time, the User will be informed via a banner or cookie notice, through which they may:
Accept the use of cookies.
Reject non-essential cookies.
Configure their preferences.
Consent shall be:
Free.
Prior.
Express.
Informed.
The User may modify or withdraw their consent at any time. The use of non-strictly necessary cookies will be conditional upon obtaining the User’s prior consent, which may be managed via the banner or the Site’s cookie settings panel.
6. MANAGEMENT AND CONFIGURATION OF COOKIES
The User can manage, block, or delete cookies through:
Their browser settings.
The Site’s cookie settings panel.
Please note that disabling some cookies may affect the functioning of the Site. Cookies may remain on the User’s device for the time strictly necessary to fulfill their purpose, according to their nature (session or persistent). In any case, the User may delete them at any time through their browser settings.
7. INFORMATION SECURITY
The cookies used do not allow direct access to the User’s sensitive personal information. However, information collected through cookies may be associated with personal data; therefore, its processing will be carried out in accordance with the Personal Data Processing Policy of AGRÍCOLA HIMALAYA S.A. and current applicable regulations.
8. VALIDITY AND MODIFICATIONS
AGRÍCOLA HIMALAYA S.A. may modify this Cookie Policy at any time. Modifications will take effect upon their publication on the Site. It is recommended that the User periodically reviews this policy.
